1. Pick your counting mode
Use Live Counter for people moving through an entrance, Photo Count for a group in a still image, and Manual Counter when you prefer to tally people yourself. All three can save attendance to History.
2. Keep live setup simple
Open Live Counter and aim at the entrance. Use the preset line or drag its ends across the path people walk. Check the IN / OUT labels and flip the direction if needed, then start counting. A secure high position looking downward often gives a clearer view than a busy eye-level angle.
Leave space on both sides of the line so the app can confirm movement across it. Avoid pointing at mirrors, screens showing people, or a strong backlight. Keep the app open; check the line after the phone moves.
3. Understand entries and occupancy
Entries and exits represent crossings during a session. Occupancy starts at zero unless you set the number already inside in optional settings. If the venue is not empty at the start, enter that starting occupancy. Record corrections with the live controls when a manual check differs.
Someone standing in view is not a new entry. Optional queue population estimates the people visible in a region; it does not identify unique people or predict waiting time.
4. Review photo estimates
Choose a clear photo and inspect every marker. Add missed people and remove mistaken detections before saving. Dense crowds, partial bodies, and overlapping people are harder to estimate. Keeping the source image is optional and off by default.
5. Save and compare
Use named manual counters for separate entrances or groups. Save completed counts in History. Pro event groups bring recurring attendance together, while PDF and CSV exports make results easier to share. Review any attached photo before sending an export.
Keep a human check
Counts are estimates. Verify important totals manually and do not rely on the app alone for safety-critical capacity decisions. Good light, a stable camera, and periodic checks help you get more useful results.