Cancel a subscription
On iPhone or iPad, open Settings, tap your name, choose Subscriptions, select the app, then tap Cancel Subscription.
Help for every QnSub app.
Manage subscriptions and purchases, solve common issues, or find the right support page for your app.
Quick help.
Start with the action that matches what you need.
Request a refund
Apple handles App Store payments and refund eligibility. Sign in with the Apple Account used for the purchase.
Restore a purchase
Open the app and look for Restore Purchases in its Settings, upgrade, or purchase screen. Use the same Apple Account as before.
Common questions.
Clear answers for App Store purchases and QnSub app support.
On iPhone or iPad, go to Settings > your name > Subscriptions. Select the QnSub app and tap Cancel Subscription. If no cancel button appears or an expiration message is shown, the subscription is already cancelled. Deleting an app does not cancel its subscription.
No. App Store subscriptions are attached to your Apple Account and managed by Apple. QnSub cannot access your Apple billing account or cancel a subscription on your behalf.
Visit reportaproblem.apple.com, sign in, choose Request a refund, select a reason and the relevant purchase, then submit. Apple decides refund eligibility and provides the request status.
Go to Settings > your name > Subscriptions, choose the app, then select See All Plans when that option is available. Apple shows the plans currently offered for the app.
Visit reportaproblem.apple.com or open the App Store, tap your profile, then choose Purchase History. Apple may group multiple purchases and subscriptions into one charge.
Confirm that your device is signed in to the same Apple Account used for the original purchase, then restart the app and try again. Consumable purchases cannot be restored. If you were charged and restoration still fails, use the app-specific support page and include the app name, device model, and iOS or macOS version.
Many QnSub apps are local-first and do not require an account. Check the app's Settings or privacy page for its exact data controls. For an app with an account, use its in-app deletion option or contact that app's support address.
Open the app from the Apps by QnSub directory to see its features, screenshots, privacy policy, and dedicated support page. Technical questions are best sent through the support address shown for that app.
Still need help?
For the fastest answer, open your app's page and use its dedicated support link. Include the app name, device, software version, and what happened.