Teen Max Height Support
Help with LiDAR measurements, manual entries, profiles, growth history, daily check-ins, guides, and PDF reports.
Get in touch
For concerns about Teen Max Height, send an email to app support. We read every message and usually reply within a few business days.
Include your iPhone model, iOS version, app version, the measurement method you used, and a short description of what happened. Screenshots are useful when they do not contain information you would rather keep private.
Frequently Asked Questions
Quick answers about supported devices, measurement quality, privacy, reports, and health boundaries.
What devices does Teen Max Height support?
Teen Max Height is built for iPhone on iOS 17 or later. Live depth measurement requires a LiDAR-equipped device, while profiles, manual measurements, history, guides, and reports work without LiDAR.
What if my iPhone does not have LiDAR?
Use Manual mode to enter a careful reading in centimeters or feet and inches. Manual and LiDAR readings appear together in the same history with their source clearly identified.
How can I make measurements more consistent?
Measure on a flat floor, without shoes, with the same posture and similar time of day. For LiDAR, follow the distance, framing, confidence, and quality cues before saving.
Are growth comparisons or projections medical advice?
No. They are educational context based on the selected reference data and available readings. They do not diagnose growth delay or predict adult height. Ask a qualified pediatric clinician about health or development concerns.
How do I export a height report?
Open History, choose the profile and readings you want included, then use the PDF export control. Once exported, the file is managed by the app or service where you save or share it.
Where is my data stored?
Profiles, height readings, check-ins, notes, and settings are stored locally on your device. Teen Max Height does not require an account, and raw camera, depth, and point-cloud data are not retained.
How do I delete Teen Max Height data?
Use the local reset option in Settings for a clean app state, or delete the app to remove its local app container. Delete exported PDF files separately wherever you saved or shared them.