Get in touch
For any SlidePop concern, email QnSub app support. We read every message and usually reply within a few business days.
It helps to include your iPhone or iPad model, iOS or iPadOS version, SlidePop version, the world and level or Daily Puzzle date, and a short description of what happened. A screenshot is useful when you are comfortable sharing one.
Frequently Asked Questions
Quick answers about playing, progress, purchases, accessibility, and privacy.
How do I solve a SlidePop puzzle?
Move blocks up, down, left, or right to open a path between red Pip and the exit. Blocks never rotate. A puzzle remains completable even when you take more moves than the par score; extra moves only affect the number of stars.
Does SlidePop work offline?
Yes. All 500 campaign puzzles, the Daily Puzzle pool, hints, audio, collections, and badges are bundled with the app. iCloud sync, Game Center, App Store purchases, restore, rating, support email, and update checks need the related Apple service or a network connection.
What is included for free?
Worlds 1 and 2 contain 100 free campaign puzzles. The Daily Puzzle, Pip, and core hint system also remain free. The Full Game Unlock adds worlds 3 through 10, every character, and every sticker set.
Is the Full Game Unlock a subscription?
No. It is one non-consumable StoreKit purchase, not a subscription. Apple displays the current local price before you buy. The US reference price is $2.99, and Family Sharing is supported where Apple makes it available.
How do I restore the Full Game Unlock?
Open Settings > Restore Purchase, complete the grown-up check, and let SlidePop contact the App Store. Make sure the device uses an Apple Account that has access to the purchase. A verified entitlement is cached so paid access can keep working offline.
How do hints work?
Hints teach the next move in stages: they can highlight the block, show the direction, animate the move, and then perform it. Hints refill over time and can be earned through play. SlidePop does not sell hints.
How does progress sync between devices?
When iCloud is available for SlidePop, the app mirrors a small progress snapshot through your private iCloud account. Progress uses a maximum merge so stars and completion do not go backward. QnSub does not operate or receive this cloud record.
What family and accessibility options are available?
Purchases, external links, restore, and reset use a grown-up arithmetic check. Tap to Move helps players select a block and then its destination. Calm Animations reduces bounces and confetti, larger text follows device settings, movement directions do not rely on color alone, and blocks include VoiceOver labels and actions.
Does SlidePop collect data or show ads?
No. SlidePop has no QnSub accounts, third-party ads, tracking, data brokers, or uploaded analytics. Progress and anonymous counters stay on the device, with optional progress sync through the player's private iCloud account. Read the full privacy policy.
What does Reset to Factory remove?
It removes local progress, stars, stickers, streaks, settings, anonymous counters, and test-purchase state, clears the SlidePop iCloud progress snapshot, and shows the introduction again. A real App Store purchase stays in Apple's purchase history and can be restored.
Still need help?
Email appsupport@qnsub.com and include “SlidePop” in the subject.
Email App Support