Interview Coach Support
Help with practice sessions, speech input, AI feedback, credits, saved data, and real-interview review.
Common questions
Can I practice without speaking?
Yes. Every practice flow supports typed answers. Microphone and speech-recognition permissions are optional and are requested only when you choose a spoken-answer or recording feature.
Does Interview Coach upload my audio?
No. Practice speech and real-interview recordings are transcribed on the device. Microphone audio is never sent to QnSub, Cloudflare, a model provider, or ElevenLabs.
What works offline?
The reviewed question library, local sessions, Device Voice, typed or on-device speech input, and saved progress can work without a connection. A Cloud Coach session can continue with reviewed content and queue eligible answers for reassessment when connectivity returns. Cloud AI, premium voice, credit balance, purchases, and App Store update checks require network services.
How are answers assessed?
The selected coach evaluates the finalized answer against a practice rubric for the chosen role and level. Feedback can include dimension ratings, verified quotes from the answer, missing points, and a model response. Results are practice feedback, not a certification or hiring prediction.
What are Cloud Coach credits?
The paid download includes 20 starter credits. Optional 100-credit consumable packs are purchased through Apple. Different cloud operations use the rate shown in the app before use. Credits do not expire, and there is no subscription.
Can I use Apple Intelligence instead?
On supported devices, the On-device Coach can assess eligible answers and create custom-topic material without sending that content to a cloud model. Availability depends on Apple Intelligence support and device settings.
How do I review a real interview?
You can record with everyone’s permission, import audio or video, or paste a transcript. The app transcribes audio locally, lets you edit the transcript, and sends only the confirmed transcript and context when you explicitly choose Cloud Coach review.
How do I delete practice data?
Delete a single session, delete all practice data, remove individual custom topics or real-interview records, or use Settings > Reset to Factory Settings. Reset clears local practice data, preferences, and consents, but does not erase Apple purchase history or the server credit-wallet ledger.
Where can I read the privacy details?
Read the Privacy Policy and Privacy Choices for the exact local, cloud, purchase, and deletion behavior.