CashClutter Support
Help with item analysis, eBay comparisons, listings, purchases, privacy, and account deletion.
Get in touch
For CashClutter concerns, send an email to app support. We read every message and usually reply within a few business days.
Include your iPhone model, iOS version, CashClutter version, and a short description of what happened. Do not attach personal item photos unless they are necessary and you are comfortable sharing them.
Frequently Asked Questions
Quick answers about analysis, pricing, providers, purchases, and deleting your data.
What happens when CashClutter analyzes an item?
CashClutter prepares the selected photos on your iPhone, blurs faces and sensitive text where detection succeeds, and removes embedded photo metadata. The photos and any hints you enter are sent to QnSub's Cloudflare Worker, which uses Cloudflare Workers AI and AI Gateway to request item identification from an OpenAI vision model. AI Gateway caching is disabled for these requests.
Where do the price comparisons come from?
CashClutter sends an item search to the eBay Browse API and receives active comparable listings. These are current asking prices, not verified final sale prices. CashClutter does not send item photos or your CashClutter account identifier to eBay and does not connect to your eBay account.
Are resale prices guaranteed?
No. CashClutter combines available market data with item details to show an estimated range, recommended asking price, quick-sale price, and expected net proceeds. It cannot guarantee a buyer, sale price, or sale timeframe.
Can CashClutter post a listing for me?
CashClutter prepares photos, title, description, item specifics, and pricing for you to review and copy. It may open a marketplace composer where allowed, but it never posts or completes a sale on your behalf.
What does RevenueCat process?
RevenueCat processes CashClutter's App User ID and purchase, subscription, trial, entitlement, credit-pack, and restore information. CashClutter uses that information to unlock Pro and calculate analysis allowances. Apple processes the payment itself; QnSub does not receive your card details or Apple Account password.
What happens if CashClutter Pro ends?
Your existing local item records remain readable. Pro provides ongoing AI analysis capacity and advanced selling tools; ending Pro does not erase items you already saved.
How do I restore, manage, or cancel purchases?
Use Restore Purchases in CashClutter Settings or on the Pro screen. Apple manages subscription billing and cancellation. Follow the steps in the QnSub App Help Center to manage or cancel an Apple subscription.
How do I use Delete Account & Data?
If you are signed in, open Settings > Privacy and Data > Delete Account & Data. Review the itemized warning, wait for the confirmation button to become available, then confirm. CashClutter deletes local app data and requests deletion of the current account-linked records from its Cloudflare service. If cloud deletion cannot be verified, email appsupport@qnsub.com. Deleting app data does not cancel an Apple subscription.